Introduction

Welcome to Saints Cleaning and Delivery’s privacy notice. Saints respects your privacy and is committed to protecting your personal data. This privacy notice will inform you as to how we look after your personal data, tell you about your privacy rights and how the law protects you when:

The following are categories of individuals to whom this privacy policy applies to:

We reserve the right to change this privacy policy from time to time by changing it on the Site and by emailing you.

1.Important information and who we are

Purpose of this privacy notice

This privacy notice aims to give you information on how we collect and process your personal data through your use of the Services, including any data you may provide through the Site or Platform when you are using our Services. The Site Platform are not intended for children and we do not knowingly collect data relating to children.

Controller

In relation to the provision of the Services, Saints is the controller and responsible for your personal data (collectively referred to as “Saints Cleaning and Delivery”, "we", "us" or "our" in this privacy notice). We have a data privacy manager who is responsible for overseeing questions in relation to this privacy notice. If you have any questions about this privacy notice, including any requests to exercise your legal rights set out below. You can contact the data privacy manager by using the contact details set out below.

Contact details

Our full details are:

  • Phone:+61 (0) 40 5597 8275
  • Email: Bettymisoi61@gmail.com
  • Changes to the privacy notice and your duty to inform us of changes This version was last updated on 25th November 2023. It is important that the personal data we hold about you is accurate and current. Please keep us informed if your personal data changes during your relationship with us. Third-party links Our Site may include links to third-party websites applications. Clicking on those links or enabling those connections may allow third parties to collect or share data about you. We do not control these third-party websites and are not responsible for their privacy statements. When you leave our Site, we encourage you to read the privacy notice of every website you visit.

    2. The data we collect about you

    Personal data, or personal information, means any information about an individual from which that person can be identified. It does not include data where the identity has been removed (anonymous data). We may check the details you provide with fraud prevention agencies and share your information with them if we suspect fraud. It is important that you don’t provide false, inaccurate information or impersonate another individual. We may collect, use, store and transfer different kinds of personal data about you which we have grouped together follows:

  • Identity Data includes first name, last name, title, email address, mailing address or phone number.
  • Contact Data includes billing address, residential or registered company address, email address and telephone numbers.
  • Technical, Usage and Location Information. We automatically collect information on how you interact with the Offerings, such as the IP address from which you access the Offerings, date and time, information about your browser, operating system and computer or device, pages viewed and items clicked. We may also collect location information, including location information automatically provided by your computer or device. We use cookies and similar technologies to collect some of this information.
  • Profile Data includes your unique account reference number, actions or transactions made by you on the Platform, preferences, feedback, survey responses and other correspondence.
  • Marketing and Communications Data includes your preferences in receiving marketing from us, and your communication preferences.
  • We do not collect any Special Categories of Personal Data about you (this includes details about your race or ethnicity, religious or philosophical beliefs, sex life, sexual orientation, political opinions, trade union membership, information about your health and genetic and biometric data). Nor do we collect any information about criminal convictions and offences.

    3. How is your personal data collected?

    We use different methods to collect data from and about you including through:

  • Direct interactions. You may give us your Identity, Contact and Financial Data by filling in forms, providing documentation or by corresponding with us by post, phone, email or otherwise. This includes personal data you provide when you:

  • purchase or use our Site, App, Platform and Services;

  • create an account for our Platform or otherwise;

  • contact us to report a problem with the Site, App, Platform or Services, or for other purposes;

  • request marketing to be sent to you; or

  • give us some feedback.
  • 4. How we use your personal data

    We will only use your personal data when the law allows us to. Most commonly, we will use your personal data in the following circumstances:

  • Where we need to perform the contract, cleaning or delivery, we are about to enter into or have entered into with you.
  • Where we need to comply with a legal or regulatory obligation.
  • Direct marketing is strictly done with your consent.
  • No disclosure of personal data and where need be permission must be sort in formal request via company email.
  • All your legal rights in accordance with the relevant laws of Australia are guaranteed.